Privacy Policy

1. Information We Collect

At Fiz Maison Fashion, we collect only the personal information essential to fulfilling your orders and tailoring consultations:

• Contact details: Full name, WhatsApp phone number, and optional email address.
• Delivery information: Street address, apartment/house details, and city.
• Tailoring measurements: Bust, waist, shoulder, hip, sleeve, and trouser length provided for custom stitching.
• Browser preferences: Shopping cart items saved temporarily in your browser's local storage (localStorage) to maintain your bag across page refreshes.

2. How Your Information is Used

We use your data solely for the following legitimate purposes:

• Communicating via WhatsApp to confirm piece availability, custom cuts, and delivery addresses.
• Enabling our master tailors to cut and stitch fabrics to your submitted measurements.
• Booking domestic and international courier consignments with reliable parcel delivery services.

3. Data Protection & Confidentiality

We do not sell, rent, or trade your personal details, phone numbers, or body measurements to third-party marketing companies. Customer measurements are kept confidential between you and our tailoring coordinator.

4. WhatsApp Communications

Our website utilizes WhatsApp as our direct communication and order verification channel. When you click "Place Order on WhatsApp" or "Send Custom Stitching Request", your selected items and inputs are forwarded to an active chat with our business. WhatsApp end-to-end encryption applies to all messages exchanged.

5. Inquiries & Data Updates

If you wish to update your measurement profile on file or request deletion of contact records, reach out directly to our support team at orders@fizmaison.com or message us on WhatsApp.